Privacy Policy

Protecting your privacy while we care for your trees.

Privacy Policy

Effective Date: October 25, 2026

ArborPros LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (arborprostreeco.com) and use our services.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”). This includes:

  • Contact & Form Submission Data: Name, phone number, email address, physical address, and any specific details provided when requesting estimates, submitting inquiries, or filling out forms on our site.
  • Automated & Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and device identifiers collected automatically via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide tree care services, deliver estimates, schedule appointments, and fulfill service requests.
  • Communicate with you regarding your service inquiries, active projects, and account updates.
  • Send occasional promotional emails, special offers, and seasonal updates (you may opt out at any time).
  • Improve our website performance, marketing campaigns, and customer experience.
  • Comply with legal obligations and enforce our terms.

3. Analytics, Advertising & Meta / Google Products

We utilize third-party analytics and advertising tools to measure site traffic and deliver tailored advertisements:

  • Google Products: We use Google Analytics, Google Tag Manager, and Google Ads to understand website usage and serve relevant ads. Google uses cookies and unique identifiers to gather data. You can learn more about how Google handles data by visiting Google’s Privacy & Terms.
  • Meta Products (Facebook & Instagram): We use the Meta Pixel and custom audience tools to deliver targeted marketing and track conversion actions. Meta may use cookies, web beacons, and other storage technologies to collect or receive information from our site. You can adjust your ad preferences within your Facebook account settings.

4. Email Communication & Marketing

By submitting your contact information through our web forms, you consent to receiving administrative and job-related communications, including project updates, estimate confirmations, schedule notifications, invoices, and service details. Additionally, you may receive occasional marketing or promotional emails. You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any marketing email or by contacting us directly.

5. Mobile Messaging & SMS Terms (A2P 10DLC Compliance)

By subscribing to ArborPros LLC mobile messaging or submitting your phone number via our online forms, you agree to receive automated and transactional text messages regarding your service requests. This includes job-related communications, estimate quotes, appointment reminders, job schedule updates, project details, and invoicing notifications.

  • Message Frequency: Message frequency varies depending on your ongoing services, job activity, and interactions with our team.
  • Costs: Message and data rates may apply depending on your mobile carrier.
  • Opt-Out: You can cancel the SMS service at any time by replying STOP to any text message. Upon sending STOP, you will receive one final confirmation SMS, after which you will no longer receive text messages from us.
  • Help: Reply HELP to any message or contact us at office@arborprostreeco.com for assistance.

Strict Non-Sharing Policy for SMS Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist us in operating our website, conducting business, or servicing you, provided those parties agree to keep this information confidential and comply with data protection laws.

7. Data Rights & Security

We implement reasonable security measures to maintain the safety of your personal data. Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data held by us. To submit a request, please contact us using the details below.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ArborPros LLC
Email: office@arborprostreeco.com
Website: arborprostreeco.com

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